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Transportation Info to give to Off-Site Locations

Last post 07-01-2009 9:21 AM by Lambert. 1 replies.
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  • Transportation Info to give to Off-Site Locations
    07-01-2009 7:21 AM
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    • Jeremy881

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    • Joined on 06-21-2007
    • Chattanooga, TN
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    Can anyone discuss how they communication information to doctors offices and other transport location about not giving the information out to the public. -Thanks

    Elijah Light
    Quality Assurance Manager
    ACA Accreditation Manager
    CCA Silverdale Correctional Facility
    Chattanooga, Tennessee
    Filed under:
  • Re: Transportation Info to give to Off-Site Locations
    07-01-2009 9:21 AM
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    • Lambert

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    • Joined on 08-11-2006
    • Virginia
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    Our local doctors, specialists and hospital staff generally do one of two things.  They either list any inmate with an appointment as John or Jane Doe or they use a highlight technique to indicate this information is not to be released or confirmed.  This took a lot of work to accomplish over the years, but our medical appointment setters are awesome at conveying the security related matters associated with inmate information being released.  We generally work with the same group of doctors and should a new one come on board to serve our inmate population then we would request a meeting with the Office manager explaining in detail the importance of such.  It is working so well with us now that if there are any inquires around the time of the inmate transport or something doesn't seem quite right the physicians office will call us to report suspicion.  Good Luck!

    Major Mandy Lambert, CJM
    Director Of Support Services
    Prince William-Manassas Regional Adult Detention Center
    9320 Lee Ave.
    Manassas, Va. 20110
    Office (703) 792-7597
    Fax (703) 792-5848
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