Hi Ed,
Take a look at WhyTry -- this program will change the way case managers do their jobs AND how they feel about their jobs!
I'm so excited about his program. I've been to several trainings, and I am making an effort to bring it into juvenile offender programs as I write. You can bring WhyTry out for a 1-Day in service and you'll see that it is relevant, innovative, and much more cost effective than other case management trainings. (It's also fun!)
If you have any questions let me know. You can call the company directly 866-949-8791 and talk to Lee. He can tell you more about how the program is being used in correction facilities right now.
Good luck!
Carissa
www.carissaproject.com