Unfortunately I don't have a Max to test the file on but, typically our files are set to use about two versions below the later version of the Adobe Reader. Make sure that your copy of Adobe Reader is the latest available and let me know. If this is still an issue, since this is a National Institute of Corrections document, I can go back to the original publisher for a new copy if the file is indeed incompatible.
Thanks!
Joshua Stengel, Community Administrator
National Institute of Corrections
(303) 365-4432 - Office