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Customer Service Survey - Corrections

Last post 08-31-2009 9:34 AM by ctrancoso. 2 replies.
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  • Customer Service Survey - Corrections
    08-21-2009 1:49 PM
    Reply Contact

    I looking for surveys or material others have utilized to conduct a survey with the general public (visitors of offenders, tour groups, volunteers, and vendors) so that we can survey our customer service at the prison to see if we are missing or can improve on the services we offer,etc. Thanks!
  • Re: Customer Service Survey - Corrections
    08-30-2009 9:17 PM
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    • mkuehl

    • Top 50 Contributor
    • Joined on 08-13-2006
    • La Crosse Wisconsin
    • Level 3 MVP
    • Points 1,301
    I work for a 28 bed juvenile facility in Wisconsin. After a juvenile has been discharged, we send a customer service letter to their parents along with a postage paid return envelope. We do this only the first time that a juvenile is detained with us and they are from our county. Attached is a copy of the survey.
    Matthew L. Kuehl
    La Crosse County Juvenile Facility Supervisor
    Training Officer
  • Re: Customer Service Survey - Corrections
    08-31-2009 9:34 AM
    Reply Contact

    Thank you so much...this is perfect and a great start for our round table:)
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