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Staff Training and Development

Effectively Managing the Multi-Generational Workforce

"What we have here is a failure to communicate."  Understanding how Veterans, Baby Boomers, Gen X'ers, and Millenials grew to become who they are, appreciating their differences, and listening to their needs are vital steps in the successful recruitment, training, and retention of staff.  The following resources may help you solve many of the challenges related to generational issues in your agency's workforce.

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About jgustfsn

Corrections Specialist, NIC Information Center, 800-877-1461