http://community.nicic.org/blogs/norvalmorris/archive/2009/02/13/quot-leading-change-why-transformation-efforts-fail-quot-by-john-p-kotter.aspxThe author begins the article citing his experience with over 100 companies attempting to remake themselves, from General Motors to Bristol-Meyers Squibb. Successful change within these companies has ranged from very successful to total failure. BecauseenCommunityServer 2007.1 SP1 (Build: 30415.43)