June 2009 - Posts

Recent Articles

• Practices that Empower Employees

  Filed under: HPCO, Workforce Focus, Personnel

  What is any high performing organization’s most valuable asset? Its workforce! Full-time employees, volunteers, part-time staff, executives, frontline workers, consultants, managers, and contractors comprise the “human capital” of an organization, and are an essential component to an organization’s success. In the federal government, however, strategic... Read More » Posted Jun 26 2009, 02:23 PM by TracyGoldenberg with 1 comment(s) | 1,200 views

• Baldrige National Quality Program and HPCO Applications

  Filed under: HPCO, Performance Measures, Baldrige

  An earlier post on this blog asked readers to examine the question, What attributes are associated with high performing correctional organizations? Now we add the question, How does one define and, more importantly, measure them? While not a perfect fit, a possible model for answering these questions can be found in the Baldrige National Quality Program... Read More » Posted Jun 13 2009, 08:47 AM by TracyGoldenberg with 2 comment(s) | 915 views